Privacy Policy

Effective Date: May 27, 2025

Klein Heating & Cooling (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, https://kleinheatingcooling.com (“Site”), or interact with us in connection with our residential HVAC services.

1. Information We Collect

We may collect the following personal information:

Name, phone number, email address, and physical address
Details about requested services or scheduled appointments
Communication content from emails or contact forms
Technical data like IP address and browser type (via cookies)

2. How We Use Your Information

We use your information to:

Schedule and provide HVAC services
Communicate with you regarding service requests and updates
Improve our website and customer experience
Fulfill any legal or regulatory obligations

3. Confidentiality and Data Security

All customer information is treated as strictly confidential.
We do not sell, rent, or share your personal information with third parties, except:

When necessary to deliver services (e.g., technicians or vendors bound by confidentiality)
When required by law or valid legal process
With your explicit consent

We implement reasonable physical, technical, and administrative safeguards to protect your data from unauthorized access, loss, or misuse.

4. Cookies

Our site may use cookies to improve functionality and monitor website performance. You can disable cookies in your browser settings at any time.

5. Your Rights (Arizona Residents)

Arizona and U.S. residents have the right to:

Access the personal information we maintain
Request correction or deletion of your information
Withdraw consent for future communications

To exercise these rights, contact us using the information below.

6. Children’s Privacy

Our services and website are not directed to children under 13, and we do not knowingly collect data from children.

7. Third-Party Links

This site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a revised effective date.

9. Contact Us

Klein Heating & Cooling
11024 N 22nd Ave, Suite 3
Phoenix, AZ 85029
Phone: (602) 926-0689
Email: kleinheatandcool@gmail.com